Terms of Service

Effective Date: 29/11/2024

Welcome to Green Leaf Garden. By engaging with our services, you agree to the terms and conditions outlined below. Please read them carefully. If you have any questions, contact us at zainul@greenleafgarden.co.nz.

1. Services Provided

Green Leaf Garden offers gardening and landscaping services, including but not limited to:

  • Garden design and maintenance
  • Lawn care and landscaping
  • Plant selection and planting
  • Pruning, pest control, and irrigation solutions

Specific services and costs will be detailed in a formal quote provided before any work begins.

2. Quotes and Payments

  • Free Quote: Customers must email or contact us to request a free quote. The quote will include a breakdown of services and costs.
  • Acceptance: By accepting the quote, you agree to the terms stated within.
  • Payment Terms: Payments must be made within the agreed timeframe, as outlined in the quote. Late payments may incur additional fees.

3. Cancellation Policy

  • Cancellations must be made at least 24 hours in advance of the scheduled service.
  • Late cancellations or no-shows may incur a cancellation fee, as specified in the quote.

4. Liability

  • Green Leaf Garden is not responsible for pre-existing damage to your property, plants, or soil.
  • While we take all reasonable precautions, we are not liable for damages caused by external factors such as extreme weather or pests.

5. Warranties and Guarantees

  • Green Leaf Garden guarantees the quality of work performed as per the quote specifications.
  • Plant health and growth are subject to proper care and environmental conditions; no guarantees are offered for factors beyond our control.

6. Customer Obligations

  • Customers must provide accurate information about their property, garden, and specific requirements.
  • Customers are responsible for ensuring that our team has access to the property at the agreed-upon time.

7. Privacy Policy

  • Any personal information shared with Green Leaf Garden will be used solely for the purpose of providing services.
  • We will not share your information with third parties without your consent.
  • Please read our Privacy Policy page for more details.

8. Dispute Resolution

  • Any disputes regarding services provided will be resolved through communication between Green Leaf Garden and the customer.
  • If no resolution is reached, the dispute may be escalated to mediation or local legal channels in New Zealand.

9. Changes to Terms

Green Leaf Garden reserves the right to update these Terms of Service at any time. Customers will be notified of significant changes before they take effect.

10. Contact Information

For inquiries or concerns, please contact us at:

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